Geoff Pearson
Director
Registered Training Organisation
NC4780
Workplace Process Development
Are your processes and procedures documented and up-to-date?
Workplace processes are known and understood best by the employees who operate within them. The question is, when an employee suddenly moves on, will their up-to-the-moment knowledge and understanding go with them? If your processes are not documented, that's a serious possibility, making it harder to bring the replacement employee up to speed fast.
If, on the other hand, your processes have been documented and kept up-to-date, the risk is greatly reduced. Your induction of the new employee will be faster, less costly and less likely to affect your short-term productivity.
A simple customised solution
Agenda Communication has developed a simple procedure for working with your current employees to capture their knowledge and understanding of their workplace processes and record this in straightforward, Plain English process documents.
If required, these can then be grouped by job description, interlinked with other related processes and hyperlinked to all associated documents (such as forms, standardised formal letters, policies etc).
Contact us for a free, no-obligation consultation.
"When your employees leave, will their knowledge and understanding
leave with them?"